Terms & Conditions

1. Agreement to Terms

Welcome to SafeCare Medical Industries ("Company," "we," "our," or "us"). These Terms and Conditions ("Terms") govern your access to and use of our website safecareind.com (the "Website") and the purchase or use of our medical supplies, surgical gloves, face masks, dental products, and pharma packaging solutions (collectively, the "Services"). By accessing or using our Website and Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Website or Services.

2. Use of Website

3. Products and Services

4. Intellectual Property Rights

All content on the Website, including but not limited to text, graphics, logos, images, videos, software, and compilation, is the property of SafeCare Medical Industries or its licensors and is protected by international copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, modify, or create derivative works from any content
• Use any content for commercial purposes without our express written consent
• Remove or alter any copyright, trademark, or proprietary notices
• Reverse engineer or decompile any software or technology on the Website

5. User Accounts and Registration

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Providing accurate, current, and complete information
• Updating your information to maintain its accuracy
• Immediately notifying us of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms or are inactive for extended periods.

6. Payment Terms

Payment terms, methods, and conditions will be specified in individual quotations and invoices. All payments must be made in accordance with the agreed terms. Late payments may incur additional charges as permitted by law. We reserve the right to suspend or cancel services for non-payment.

7. Shipping and Delivery

Shipping terms, delivery times, and costs will be specified in your order confirmation or quotation. Delivery times are estimates and not guaranteed. Risk of loss and title for products pass to you upon delivery to the carrier. We are not responsible for delays caused by shipping carriers or circumstances beyond our control.

8. Returns and Refunds

Due to the nature of medical supplies and hygiene products, returns may be subject to specific conditions:

• Products must be in original, unopened packaging
• Returns must be requested within the specified timeframe
• Certain products may not be eligible for return due to safety and hygiene regulations
• Custom or special order items are generally non-returnable
• Defective products will be replaced or refunded as per our warranty policy

Please contact us at [email protected] for return authorization and instructions.

9. Warranties and Disclaimers

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, SAFECARE MEDICAL INDUSTRIES SHALL NOT BE LIABLE FOR:

• Any indirect, incidental, special, consequential, or punitive damages
• Loss of profits, revenue, data, or business opportunities
• Damages arising from use or inability to use the Website or Services
• Damages resulting from unauthorized access to our systems
• Damages caused by third-party actions or content

Our total liability for any claims shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless SafeCare Medical Industries, its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Website or Services, violation of these Terms, or infringement of any third-party rights.

12. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Abu Dhabi, UAE.

13. Dispute Resolution

In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter through good faith negotiations. If negotiations fail, disputes may be resolved through mediation or arbitration as agreed by both parties, or through competent courts as specified above.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of the modified Terms. We encourage you to review these Terms periodically.

15. Severability and Waiver

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

16. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published on the Website, constitute the entire agreement between you and SafeCare Medical Industries regarding the use of the Website and Services, superseding any prior agreements or understandings.